Our Guarantee:
We make an unconditional promise: Our products are guaranteed. If any product purchased from us ever disappoints you, for any reason, you may ask for a replacement or refund. Even if you received the item as a gift, Scimeca’s Online Retail Market will replace it with another item or gift certificate of equal value. We know you have a choice, thank you for choosing Scimeca’s Online Retail Market.
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Replacement/Refund Policy:
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Shipping Related Concerns
For any issues related to incorrect items shipped, please contact Customer Service within 10 business days at 1-816-599-6020 or by email at orders@scimecasonline.com.
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Quality Related Concerns
If for any reason you are unsatisfied with the items you've received please contact Customer Service within 45 days for a replacement or refund of the full purchase price. If only a portion of the product was unsatisfactory, a partial refund or replacement may be issued. Refunds will be credited back to the original order payment method.